Terms of service
Last Updated: August 1, 2026
1. INTRODUCTION
Welcome to MallKart.
These Terms of Service ("Terms", "Terms of Service", or "Agreement") govern your access to and use of the MallKart website, online store, products, services, content, features, and related functionality (collectively, the "Services").
In these Terms, "MallKart," "we," "us," and "our" refer to MallKart, and "you" or "your" refers to any person who accesses, browses, registers with, or purchases products through our Services.
By accessing our website, creating an account, placing an order, purchasing a product, or otherwise using our Services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, you should discontinue use of our Services.
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2. ELIGIBILITY AND ACCEPTANCE
By using the Services, you represent that:
- You have the legal capacity to enter into a binding agreement under applicable law.
- The information you provide to MallKart is accurate, complete, and current.
- You will use the Services only for lawful purposes.
- You will comply with these Terms and all applicable laws and regulations.
If you access or use the Services on behalf of another individual, organization, or entity, you represent that you have the authority to bind that party to these Terms.
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3. ABOUT MALLKART
MallKart operates as an online retail platform offering a range of consumer products and technology-related products.
Our product categories may include:
- Smart Watches
- Earbuds and Audio Accessories
- Electronic Gadgets
- Mobile Accessories
- Smart Devices
- Mystery Boxes
- Other products offered through our website
Product categories, availability, specifications, pricing, and product selection may change from time to time without prior notice.
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4. WEBSITE USE
You may use our Services only for legitimate personal or lawful commercial purposes permitted by these Terms.
You agree not to:
- Interfere with the operation or security of the website.
- Attempt unauthorized access to our systems.
- Introduce viruses, malware, or other harmful code.
- Use automated systems to access or collect website information without authorization.
- Copy, reproduce, modify, or commercially exploit website content without permission.
- Impersonate another person, business, or organization.
- Use fraudulent payment information.
- Place fraudulent, abusive, or unauthorized orders.
- Use the Services in violation of applicable law.
MallKart may restrict or terminate access where we reasonably believe that these Terms or applicable laws have been violated.
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5. ACCOUNT REGISTRATION
Certain features of our Services may require you to create an account.
You agree to provide accurate and complete information and to keep that information updated.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Protecting your password and account information.
- All activities conducted through your account.
- Immediately notifying MallKart of unauthorized account access.
MallKart will not be responsible for losses resulting from your failure to maintain the security of your account credentials, except where otherwise required by applicable law.
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6. PRODUCTS AND PRODUCT INFORMATION
MallKart makes reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability information.
However, certain information may occasionally contain errors, omissions, or inaccuracies.
Product appearance may also vary due to:
- Device or screen settings.
- Lighting and photography.
- Manufacturer changes.
- Packaging changes.
- Product variations.
MallKart reserves the right to correct errors, update product information, modify specifications, or discontinue products at any time.
Nothing in this section limits any statutory consumer rights that cannot legally be excluded.
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7. PRODUCT AVAILABILITY
All products are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout or order fulfillment.
MallKart may limit quantities or decline orders where:
- Stock is unavailable.
- Product information contains a material error.
- An order appears fraudulent or unauthorized.
- There is an obvious pricing or listing error.
- Fulfillment is not reasonably possible.
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8. PRICING AND PROMOTIONAL OFFERS
Prices displayed on MallKart are subject to change without prior notice.
Promotional offers may include:
- Percentage discounts
- Coupon codes
- Free shipping
- Limited-time offers
- Bundle offers
- Mystery deals
- Other promotional campaigns
Promotional offers may have specific eligibility conditions, validity periods, product restrictions, or usage limits.
Unless expressly stated otherwise, promotional offers cannot be combined.
MallKart reserves the right to modify, suspend, or withdraw an offer where permitted by applicable law.
If an obvious pricing or promotional error occurs, MallKart may correct the error and, where appropriate, cancel affected orders and process any applicable refund.
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9. ORDERS AND ORDER ACCEPTANCE
When you place an order, you submit an offer to purchase the selected product(s).
An automated order confirmation only confirms that your order request has been received. It does not necessarily constitute final acceptance of the order.
MallKart reserves the right to:
- Accept or decline an order.
- Limit quantities.
- Request additional verification.
- Cancel an order.
- Restrict certain payment or delivery options.
If an order is cancelled after payment has been successfully received, any applicable refund will be processed in accordance with our Refund Policy and applicable law.
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10. PAYMENT
MallKart may provide multiple payment methods through authorized payment processors and financial service providers.
You agree that all payment and billing information supplied by you will be accurate and complete.
Payment processing may be subject to the terms, conditions, security procedures, and privacy policies of the relevant payment provider.
MallKart does not guarantee that every payment method will be available for every order or customer.
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11. CASH ON DELIVE
Where available, Cash on Delivery (COD) may be offered for eligible products and locations.
COD availability may depend on:
- Delivery location
- Product category
- Order value
- Courier availability
- Customer order history
- Operational or security considerations
MallKart may restrict or disable COD for specific orders where reasonably necessary and permitted by law.
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12. SHIPPING AND DELIVERY
MallKart works with third-party logistics and delivery partners to fulfill customer orders.
Estimated delivery dates are provided for convenience and may vary depending on operational circumstances.
Delivery may be affected by:
- Incorrect or incomplete address information.
- Customer unavailability.
- Courier delays.
- Weather conditions.
- Public holidays.
- Natural disasters.
- Government restrictions.
- Transportation disruptions.
- Other circumstances beyond reasonable control.
Customers are responsible for providing accurate delivery information.
For additional information, please refer to our Shipping Policy.
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13. RETURNS, REFUNDS AND EXCHANGES
Returns, refunds, replacements, and exchanges are governed by MallKart's Return, Refund & Exchange Policy.
Eligibility may vary depending on:
- Product category.
- Product condition.
- Reason for return.
- Promotional conditions.
- Applicable statutory rights.
Customers should review the applicable Return, Refund & Exchange Policy before completing a purchase.
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14. MYSTERY BOX PRODUCTS
MallKart may offer products marketed as Mystery Boxes or surprise products.
Because the purpose of a Mystery Box is to provide an element of surprise, the exact contents may not be disclosed before purchase.
The applicable product listing may provide information regarding:
- Product category.
- Possible product types.
- Quantity.
- Approximate value or pricing information, where applicable.
- Return and refund eligibility.
Customers should carefully review the individual product listing and applicable terms before purchasing a Mystery Box.
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15. REVIEWS AND USER-GENERATED CONTENT
Where MallKart allows customers to submit reviews, ratings, photographs, comments, or other content, you agree that such content:
- Is truthful and based on your genuine experience.
- Does not contain unlawful or misleading information.
- Does not infringe third-party rights.
- Does not contain malicious code.
- Does not contain abusive, defamatory, or fraudulent material.
MallKart reserves the right to moderate, remove, or decline content that violates these Terms or applicable law.
Where legally permitted, by submitting content to MallKart, you grant us a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, and use that content for legitimate business, service, and promotional purposes.
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16. INTELLECTUAL PROPERTY
All intellectual property associated with MallKart, including where applicable:
- MallKart name and branding
- Logos
- Website design
- Original text
- Graphics
- Photographs
- Videos
- Product descriptions
- Software
- Marketing materials
- Original content
is owned by MallKart, its licensors, or the applicable rights holders.
Nothing in these Terms grants you ownership or other intellectual-property rights in MallKart's content.
You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from MallKart content without appropriate authorization.
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17. THIRD-PARTY SERVICES
Our Services may integrate with or contain links to third-party websites, applications, payment services, logistics providers, social-media platforms, advertising platforms, or other external services.
Third-party services operate independently and may have separate terms and privacy policies.
MallKart is not responsible for third-party services that we do not control.
Your use of third-party services is subject to the applicable terms and policies of those providers.
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18. PRIVACY
Your use of MallKart is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, process, protect, and disclose Personal Information.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
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19. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Services are provided on an "as available" and "as is" basis.
MallKart does not guarantee that:
- The website will always be available.
- The Services will operate continuously or without interruption.
- The website will always be completely error-free.
- Product availability will remain unchanged.
- Delivery estimates will always be met.
- Every website feature will always function without interruption.
Nothing in these Terms excludes or limits any warranty, guarantee, or consumer protection that cannot legally be excluded or limited.
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20. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MallKart will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Services.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.
Nothing in these Terms is intended to remove or restrict mandatory consumer rights.
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21. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless MallKart and its representatives, employees, service providers, and business partners from claims, liabilities, damages, losses, and reasonable expenses arising from:
- Your violation of these Terms.
- Your unlawful use of the Services.
- Fraudulent or unauthorized activity associated with your account.
- Your infringement of third-party rights.
- Your violation of applicable laws or regulations.
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22. SUSPENSION AND TERMINATION
MallKart may suspend, restrict, or terminate your access to the Services where reasonably necessary and permitted by applicable law, including where:
- You materially violate these Terms.
- Fraudulent activity is suspected.
- You misuse our Services.
- You attempt to compromise website security.
- You provide materially false information.
- Your activity creates a risk to MallKart, our customers, or other users.
Termination or suspension does not affect rights or obligations that arose before the effective date of termination.
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23. FORCE MAJEURE
MallKart will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters.
- Government actions.
- War or civil unrest.
- Strikes.
- Internet or telecommunications failures.
- Transportation disruptions.
- Significant supply-chain interruptions.
- Public-health emergencies.
- Other events beyond reasonable control.
Where reasonably possible, MallKart will take appropriate steps to minimize the impact of such events.
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24. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to any mandatory consumer-protection rights available under applicable law, disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts having authority under applicable law.
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25. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in full force and effect.
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26. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy, Return, Refund & Exchange Policy, Shipping Policy, and any other policies expressly incorporated into the Services, constitute the agreement governing your use of MallKart to the extent applicable.
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27. CHANGES TO THESE TERMS
MallKart may update these Terms from time to time to reflect changes in our:
- Business operations
- Products and Services
- Website features
- Policies
- Technology
- Legal and regulatory requirements
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
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28. CONTACT INFORMATION
For questions, concerns, or support regarding these Terms of Service, please contact us:
MallKart
Email: support@mallkart.co.in
Phone: +91 9733070282
WhatsApp: +91 8327442004
Website: mallkart.co.in
VAT Number: N/A
Trade Number: N/A
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